PRIVACY POLICY

Effective Date: March 30, 2026

Earthstone Epoxy Coatings ("Earthstone Epoxy Coatings", "we", "us", or "our") respects your privacy and is committed to handling personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use our website, contact us, request an estimate, submit a form, communicate with us by phone, email, or text message, or otherwise interact with us online or in connection with our residential epoxy and concrete coating services.

This Privacy Policy applies to the website located at https://www.earthstoneepoxy.com/ and to related digital interactions connected to that website, including estimate requests, contact submissions, advertising interactions, and customer communications arising from your use of the Site.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use the Site, and information received from advertising, analytics, or communications service providers that support our business operations.

2. Information You Provide to Us

When you use the Site or contact us, we may collect personal information that you voluntarily submit, including your name, email address, telephone number, street address or project address, city, state, ZIP code, photographs or details relating to your flooring or concrete coating project, service preferences, scheduling information, and any message or other information you choose to provide.

3. Information Collected Automatically

When you visit the Site, certain information may be collected automatically through browser technologies, server logs, cookies, pixels, or similar technologies. This information may include your Internet Protocol address, browser type, device type, operating system, pages visited, referring website, date and time of access, approximate location inferred from your IP address, and information about how you interact with the Site.

4. Information From Third Parties

We may receive information from third parties such as website hosting providers, analytics providers, call tracking providers, customer relationship management systems, payment processors, scheduling platforms, advertising networks, and social media or advertising platforms if you engage with our business through those channels.

· Name, phone number, email address, mailing address, or project location you submit through a contact form or estimate request.

· Details about the services you are interested in, including garage flooring, residential epoxy, decorative concrete coatings, and related installation inquiries.

· Communications content, including messages, appointment requests, call notes, emails, text messages, photos, and attachments you send to us.

· Information relating to customer service, scheduling, quoting, invoicing, warranty support, follow-up, and general business administration.

5. Cookies, Pixels, and Similar Technologies

The Site may use cookies, web beacons, pixels, local storage, tags, scripts, and similar technologies to help the Site function, understand traffic patterns, improve user experience, measure advertising performance, detect security incidents, and support remarketing or audience building. These technologies may be set by us or by service providers acting on our behalf.

· Essential technologies that help the Site operate and deliver requested functionality.

· Analytics technologies that help us understand Site usage and improve content, design, and performance.

· Advertising or measurement technologies that help us evaluate marketing campaigns and better understand the effectiveness of traffic sources, including social media and digital advertising platforms.

Depending on the tools enabled on the Site from time to time, these technologies may involve providers such as website analytics vendors, call tracking systems, customer communication tools, and advertising platforms, including platforms used for social media or paid advertising campaigns. You can manage certain cookie settings through your browser. Because browser controls vary, please consult your browser help settings for more information.

6. How We Use Information

We may use personal information and usage information for legitimate business purposes, including the following:

· To respond to inquiries, provide quotes, schedule appointments, and communicate about requested services.

· To evaluate projects, prepare estimates, perform customer follow-up, and deliver residential epoxy and floor coating services.

· To operate, maintain, secure, troubleshoot, and improve the Site and our business systems.

· To personalize content and better understand what services, locations, and information are most relevant to visitors.

· To measure traffic sources, advertising performance, lead generation activity, and general website effectiveness.

· To send service-related updates, appointment reminders, estimate follow-up communications, and, where permitted, promotional messages.

· To maintain records, support internal administration, enforce our policies, and protect our rights and property.

· To comply with legal obligations, respond to lawful requests, and prevent fraud, misuse, or other harmful activity.

7. Text Messages, Calls, and Marketing Communications

If you provide your phone number, you authorize us to contact you regarding your inquiry, estimate request, appointment, service status, follow-up, or related customer service matters. If you separately consent to receive marketing or promotional text messages, you understand that consent is not a condition of purchase, message frequency may vary, and message and data rates may apply based on your mobile carrier plan.

You may opt out of promotional text messages at any time by replying STOP to a text message we send, or by contacting us using the contact information listed below. You may reply HELP for assistance if that functionality is available through the messaging service used. Opting out of promotional messages will not prevent us from sending transactional or service-related communications that are necessary to fulfill your request or manage an ongoing customer relationship.

8. How We Share Information

We do not sell your personal information for money. We may disclose information in the following circumstances, as reasonably necessary for our business operations:

· To service providers and contractors that help us host the Site, manage forms, store records, communicate with customers, analyze traffic, run advertising campaigns, process payments, schedule work, or otherwise support our operations.

· To professional advisers such as attorneys, accountants, insurers, or auditors when disclosure is reasonably necessary for legitimate business purposes.

· To law enforcement, regulators, courts, or other parties when required by law, subpoena, legal process, or governmental request, or when we believe disclosure is reasonably necessary to protect rights, safety, property, or legal compliance.

· In connection with a sale, merger, acquisition, financing, restructuring, or transfer of all or part of our business or assets, subject to customary confidentiality and lawful handling requirements.

· With your direction or consent, including where you request that we coordinate with another party regarding your project, property, or service appointment.

For clarity, phone numbers and SMS consent information are not shared with third parties or affiliates for their own marketing or promotional purposes. Any sharing of phone numbers with service providers is limited to supporting our business communications, customer service, and operational needs.

9. Analytics and Advertising

We may use analytics and advertising tools to understand how visitors find and use the Site and to measure the performance of our marketing efforts. These tools may collect information about your browser, device, Site activity, and interactions with our advertising content. In some cases, advertising platforms may use this information to help us measure conversions, build audiences, or deliver more relevant advertising.

Where applicable, such activity may involve technologies associated with search engines, social media platforms, or other digital advertising services. If we activate or use such tools, their providers may process information according to their own privacy notices in addition to this Policy.

10. Retention of Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business and tax records, resolve disputes, enforce agreements, support warranty or follow-up obligations, and comply with legal requirements. Retention periods may vary depending on the nature of the information and the context in which it was collected.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no Internet transmission, website, server environment, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

12. Your Choices and Rights

Depending on where you live and the nature of your interaction with us, you may have rights regarding your personal information, which may include the right to request access to certain information we hold about you, request correction of inaccurate information, request deletion of certain information, or opt out of certain communications. We will review and respond to verifiable requests as required by applicable law.

You may also choose to limit certain information by not submitting forms, not providing optional details, adjusting your browser settings, or opting out of promotional communications. Please note that some information may be necessary for us to respond to your inquiry, schedule service, or perform requested work.

13. Do Not Track Signals

Because there is not yet a universally accepted standard for responding to browser-based Do Not Track signals, the Site may not respond to every such signal in a uniform manner. We may, however, honor other privacy choices where required by applicable law or technically supported by the tools we use.

14. Children's Privacy

The Site is intended for a general audience and is not directed to children under thirteen years of age. We do not knowingly collect personal information online from children under thirteen. If you believe that a child has provided personal information through the Site, please contact us so that we can review the matter and take appropriate action.

15. Third-Party Websites and Services

The Site may contain links to third-party websites, social media pages, mapping tools, review platforms, or other online services. We are not responsible for the privacy, security, or content practices of third parties. Your use of third-party services is governed by their own terms and privacy policies.

16. Florida Residents and Other State Privacy Notices

Earthstone Epoxy Coatings is based in Florida and primarily provides local residential epoxy and concrete coating services. If specific state privacy laws apply to your interaction with us, we will process verifiable requests and provide additional notices as required by applicable law. Nothing in this Privacy Policy is intended to limit any rights that applicable law may provide.

17. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or Site functionality. When we do, we will update the Effective Date at the top of this page. Your continued use of the Site after an updated Policy is posted constitutes acceptance of the revised Policy to the fullest extent permitted by law.

18. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or a request relating to your personal information, please contact us using the following publicly listed business contact information:

Business

Earthstone Epoxy Coatings

Phone

(941) 202-4980

Mailing Address

11818 Richmond Trail, Parrish, Florida 34219